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We understand your time is valuable. We make every effort to remain on schedule. We look to our patients to also be prompt and assist us by staying on time. If you are more than 20 minutes late, your appointment may be cancelled in fairness to the patients who have arrived for their appointments on time. It is also important to be very clear what your needs are when you are scheduling your appointment so we may allow enough time for your appointment.
Due to the nature of obstetric practices, physicians may be called out suddenly for deliveries and emergencies. We will make every effort to notify you as soon as possible if your appointment will be delayed or cancelled. We appreciate your patience and understanding when these situations arise.

When making appointments, please leave us a phone number where you think you will reachable just before the visit. It is also recommended that you call the office before leaving to the office for a status check.
Please notify us if you are not able to keep your appointment. A 24- hour notice is very much appreciated. This enables us to contact someone who may need that appointment time.

What to Bring

When you arrive for your appointments, please make sure to bring the following information:

  • Driver's License or other photo I.D.
  • Insurance Card(s)
  • List of current medications (i.e. prescription medications & over-the-counter vitamins and supplements)
  • Method of payment
  • Medical records pertinent to your care (ultrasound reports, lab results, records from another physician)

Telephone Messages

Non-urgent and routine messages are typically returned by the staff after patient care hours and are answered according to medical priority. Throughout the day, the physicians and nurse practitioner will return more urgent phone messages (based on medical priority

Prescription Refill Requests

Please contact your pharmacy initially for refill requests. If the pharmacist has directed you to contact our office, please be sure to have the pharmacy name, phone number and prescription number of the previous refill.

Requests for prescription refills are only done during office hours and may take up to 48 hours to complete. Please be sure to call at least 4 days before you run out of your medication

Medical Information

All of our staff members are held up to the highest confidentiality standards. Your medical information will remain completely confidential unless we receive a signed written release from you. Information WILL NOT be shared with your spouse or family members unless specific authorization is obtained to do so.

If you require your records be sent for medical purposes, we can forward records to your physician or other medical facility. This will be done free of charge for continuity of care, however, records copied for patient, insurance companies, or for any other reason, will be charged a fee.

Payment and Insurance

Payments for co-pays and fees for services rendered are due at the time of service. We accept cash, check, Visa, MasterCard, American Express, Discover, as well as debit cards.

You are responsible for knowing your insurance limitations and policies, as well as understanding what your financial obligation is (deductible, co-insurance, co-pay's, etc.) Please contact your insurance company to be assured that you have coverage for the services you will be receiving.

If your insurance requires a referral or authorization for your visit and you do not have this WITH YOU at the time of service, your appointment may need to be rescheduled. Be sure to contact your Primary Care Physician after scheduling your appointment to allow plenty of time for the authorization/referral process.

Please see our insurance listing for contracted plans. We accept all indemnity plans- even those not listed.
Please be sure to bring a current copy of your insurance card to EACH visit. We cannot submit a claim to your insurance company without specific information listed on the card.

We are happy to submit your bill to the insurance company; however, ultimately the payment is your responsibility.

 

We welcome you to schedule an appointment
with our Physician, Nurse Practitioner.


A Center For Women   ~   1759 E Villa Dr # 313, Cottonwood, AZ 86326   ~   928.634.2015